Terms of service

Terms of Service

Last Updated: [July-2026]

Welcome to The Core. These Terms of Service ("Terms") govern your access to and use of our website and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after any changes constitutes acceptance of those changes.

2. Products

We strive to display our products as accurately as possible. However, actual colours may vary slightly due to differences in screen settings, lighting, and device displays.

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time without notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed.

4. Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Any other reason deemed necessary to protect our business or customers

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Shipping

We currently deliver within Pakistan.

Estimated delivery times are provided for convenience only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for complete information regarding eligibility, timelines, and procedures.

Returned products must be unused, unwashed, and in their original condition with all tags attached unless otherwise specified.

7. Intellectual Property

All content on this website, including but not limited to logos, product images, graphics, text, branding, designs, videos, and website layout, is the property of The Core and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Copy or exploit website content without permission.

  • Engage in fraudulent or misleading activities.

Violation of these Terms may result in termination of your access to our website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, The Core shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the relevant order.

10. Disclaimer

All products and services are provided on an "as available" and "as is" basis without warranties of any kind except where required by applicable law.

We do not guarantee uninterrupted or error-free operation of the website.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or terms of use.

Accessing third-party services is entirely at your own risk.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Thank you for choosing The Core.